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In this course, we examine and explore the ways in which the credit and collections team communicates with customers, with salespeople, with senior management and with co-workers in other departments. We examine communication strategies... See more

Negotiation Applied: Practical at Work NegotiatingNegotiate effectively at work - practical salary negotiation, buying, selling, procurement, pay rise, etcKnowing how to negotiate effectively, and with confidence, is a skill that can... See more